Active Incident

Updated a few seconds ago

AD Sync is failing for some business customersPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Sync


December 6, 2023 18:38 UTC
[Identified] We're investigating an issue with AD Sync failing for some customers, showing a code 400 error message. If you’re experiencing this issue, please refer to the following article for additional assistance bit.ly/3RcVEFi. Thank you for your patience.
2FA recovery codes via SMS are not being received by users in the UK, Australia, and IndiaPartial Service Disruption

Incident Status

Partial Service Disruption

Components

2FA recovery codes by SMS


December 6, 2023 15:42 UTC
[Investigating] We're investigating an issue with SMS not being sent to UK, Australian, and Indian users when using Dashlane’s reset 2FA page. If you're experiencing this issue, please refer to the following article for additional assistance https://bit.ly/3RcVEFi. Thank you for your patience.

Account Creation

Operational

Website

Operational

Customer Support

Operational

Paid plans' purchase

Operational

Sync

Partial Service Disruption

Email notifications

Operational

Two-factor authentication (2FA)

Operational

2FA recovery codes by SMS

Partial Service Disruption

SCIM

Operational

Single sign-on (SSO)

Operational

Confidential SSO (Single-sign-on)

Operational

Sharing

Operational

VPN

Operational

Dashlane Authenticator

Operational

Dark Web Monitoring

Operational

Dark Web Insights

Operational

Web app

Operational

Passkeys

Operational

Admin Console

Operational

Safari app

Operational

iOS (Apple) app

Operational

Android app

Operational

Chrome extension

Operational

Firefox extension

Operational

Edge extension

Operational

Autofill

Operational