Active Incident

Updated a few seconds ago

Inability to add or modify IDs on WindowsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Windows application


July 17, 2019 09:23 UTC
[Identified] The latest version of our Windows application (6.1928.0), which was being progressively released, prevents ID Cards, Social Security Cards and Tax Numbers from being added (unresponsive buttons) or modified (crash of the application). We have stopped the release of this version and we are already working on a fix. We apologize for the inconvenience and we thank you in advance for your patience and understanding.

Website

Operational

Customer Support

Operational

Account Creation

Operational

Sync

Operational

Email Notifications

Operational

Two-Factor Authentication

Operational

Sharing

Operational

Password Changer

Operational

WebApp

Operational

Admin Console

Operational

Windows application

Partial Service Disruption

macOS application

Operational

iOS application

Operational

Android application

Operational

Chrome extension

Operational

Firefox extension

Operational

Safari extension

Operational

Edge extension

Operational

Internet Explorer extension

Operational