Active Incident

Updated a few seconds ago

Fireforx extension is unavailable for new users. Existing users should not be affectedPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Firefox extension


July 11, 2025 19:57 UTC
[Investigating] The extension is unavailable to new Firefox users. Existing users should not be affected. Dashlane is diligently working to restore access to the extension as soon as possible. As a workaround, you can use app.dashlane.com in the meantime.

Account Creation

Operational

Website

Operational

Customer Support

Operational

Paid plans' purchase

Operational

Sync

Operational

Email notifications

Operational

Two-factor authentication (2FA)

Operational

2FA recovery codes by SMS

Operational

SCIM

Operational

Single sign-on (SSO)

Operational

Confidential SSO (Single-sign-on)

Operational

Sharing

Operational

VPN

Operational

Dark Web Monitoring

Operational

Dark Web Insights

Operational

Web app

Operational

Passkeys

Operational

Admin Console

Operational

Safari app

Operational

iOS (Apple) app

Operational

Android app

Operational

Chrome extension

Operational

Firefox extension

Partial Service Disruption

Edge extension

Operational

Autofill

Operational

Nudges

Operational