Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

macOS application



April 17, 2019 12:59 UTC
[Identified] Yesterday, we released a brand new feature that enables server localization for our VPN service (limited to Premium paid users). Unfortunately, our Premium paid macOS users running a Dashlane version downloaded on the Mac App Store (version below 6.1910) cannot yet access this new VPN server localization feature. Indeed, we are currently waiting for this version 6.1910 to be approved by Apple so it can be available on the Mac App Store. In the meantime, we can suggest to either wait for the approval of this version or to contact Dashlane Support through our Help Center (https://support.dashlane.com/hc/en-us/requests/new) - this is so we can help you switch to the version available for download on our website, where this feature is already available. We are really sorry for this inconvenience and remain available through our Help Center if you have any questions.

Incident Status

Operational

Components

iOS application



March 6, 2019 17:11 UTC
[Identified] We are actively working to update this feature and anticipate we will make it available again within the next couple of weeks.

Website

Operational

Account Creation

Operational

Sync

Operational

Email Notifications

Operational

Two-Factor Authentication

Operational

Sharing

Operational

Password Changer

Operational

WebApp

Operational

Admin Console

Operational

Windows application

Operational

macOS application

Operational

iOS application

Operational

Android application

Operational

Chrome extension

Operational

Firefox extension

Operational

Safari extension

Operational

Edge extension

Operational

Internet Explorer extension

Operational