Active Incident

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Chrome extension, Firefox extension, Edge extension, Autofill



November 5, 2024 10:28 UTC
[Identified] The version containing the fix for this issue, 6.2444.2, has now been released for Chrome and Edge. If the update doesn't happen automatically, you can reinstall the extension to force it. The fix on Firefox will be made available with version 6.2444.5. Until the fix is deployed on Firefox, use another browser or copy-paste the login details from the extension. We will provide another update once the version containing the fix on Firefox is made available.

October 30, 2024 17:45 UTC
[Identified] Our team identified the root cause of this issue and is actively working on a fix, which is set to be released with the next version of the Dashlane Extension version 6.2444.2. This version is expected to be released very soon. We will provide another update once the version containing the fix is made available.

October 29, 2024 21:36 UTC
[Investigating] Our team detected an intermittent issue preventing the usage of autofill when using the new Dashlane extension version 6.2444.1 on Chrome, Firefox and Edge. While our team works to fix the issue, please use the copy/paste options to login to your websites.

Account Creation

Operational

Website

Operational

Customer Support

Operational

Paid plans' purchase

Operational

Sync

Operational

Email notifications

Operational

Two-factor authentication (2FA)

Operational

2FA recovery codes by SMS

Operational

SCIM

Operational

Single sign-on (SSO)

Operational

Confidential SSO (Single-sign-on)

Operational

Sharing

Operational

VPN

Operational

Dashlane Authenticator

Operational

Dark Web Monitoring

Operational

Dark Web Insights

Operational

Web app

Operational

Passkeys

Operational

Admin Console

Operational

Safari app

Operational

iOS (Apple) app

Operational

Android app

Operational

Chrome extension

Degraded Performance

Firefox extension

Degraded Performance

Edge extension

Degraded Performance

Autofill

Degraded Performance

Nudges

Operational